Joslyn Carter, LCSW is currently the Administrator of the New York City’s Department of Homeless Services (NYC DHS). Appointed in 2017, she is responsible for managing the daily operations of the nation’s largest and most comprehensive municipal shelter system for homeless adults and families through a network of directly-operated as well as not-for-profit-operated facilities and programs.
Joslyn has worked at the Department of Homeless Services for 15 years, with increasing responsibilities within the agency. She began her employment as a Program Analyst, managing 10 Family Shelters, was promoted to a Program Administrator in 2008, where her responsibilities grew to managing over 25 Family Shelters. In 2013, Joslyn was appointed to the Associate Commissioner of Transitional Services, and was responsible for the management of all Family Shelters. In 2015, Joslyn was appointed as the Associate Commissioner of Family Intake.
Prior to joining the Department of Homeless Services, Joslyn worked both for public and private entities, including Kings County Hospital as a Social Worker in both the Emergency Room and Obstetrics; the American Red Cross as the Director of Social Services, and Talbot Services Children Services as the Director of Preventive Services. She has also worked as a Therapist, providing treatment for individuals, including children. Joslyn’s interest has been in child development and empowering women. She has developed and ran support group for women, girls and families. She is certified as a Student Field Instructor for Hunter College, and has provided clinical supervision for MSW students.
Joslyn brings over 25 years of professional experience and knowledge to her position. She received her Master of Social Work Degree from the Hunter College School of Social Work in 1993, and completed a post graduate Clinical Social Work Fellowship from Yale University in 1996, receiving clinical training in working with children and families. She has also served as an Adjunct professor at the Stony Brook School of Social Work